Automation and digital transformation are often discussed in the same breath, but do they always go hand-in-hand? These three examples shed light on their relationship
By Kevin Casey March 22, 2022 Automation and digital transformation (DX) have become one of IT’s dynamic duos: Where you see or hear one, the other seems sure to follow. They’re certainly linked by their priority and popularity in IT and business circles. Automation and DX have been atop the strategic roadmaps of CIOs and other leaders for years now. Digital transformation has become an industry unto itself, and few CIOs have “automate less” highlighted on their strategic roadmap. But do they always go hand-in-hand? What’s the actual relationship between IT automation and DX? Answers to questions like this require more context and nuance. Let’s ground the relationship in clear definitions. Here’s how we describe digital transformation at The Enterprisers Project (while also recognizing that the unique needs and characteristics of any given organization mean that the term “digital transformation” must necessarily be flexible): “Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It’s also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.” It’s the scope and scale of that definitional change – and the value it aims to produce – that brings us to automation. Automation is one of the major catalysts that make it possible to actually execute on DX goals large and small.
Read full article here: https://enterprisersproject.com/article/2022/3/automation-digital-transformation-3-ways-they-go-together
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